Poles Gold/Black ONLY for Creative Branch Arm Chandelier
Available in stock
Free Worldwide Shipping including Customs Duties and Tariffs
Description & Features
Description & Features
Shipping & Rerturns
Shipping & Rerturns
• Shipping: Orders are processed within 1–3 business days. Standard delivery takes 7–14 business days, depending on your location.
• Returns: You may return or exchange products within 60 days of receiving your order. Items must be in original condition with proof of purchase.
If your item is defective or damaged due to manufacturing issues, we’ll gladly replace it at no additional cost.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Discover more in our FAQ
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How long does it take to process an order?
How long does it take to process an order?
We understand that getting your order to you as quickly as possible is important, and we do our best to get your order processed and shipped out in a timely manner.
Typically, we require 1-3 business days to prepare your order for shipment. Once your order has been processed, it will be shipped out via our standard shipping method (UPS, FedEx, USPS), which typically takes between 7-14 days for delivery, depending on your location.
While this manual crafting process may add a little extra time to the production and processing of your order, we believe it's worth it to ensure that you receive a one-of-a-kind piece that you'll love for years to come.
Is it possible to have my product customized/personalized?
Is it possible to have my product customized/personalized?
Yes, absolutely! At our store, we are committed to providing a personalized shopping experience for our customers. We understand that everyone has unique needs and preferences, and we strive to accommodate them as much as possible. We offer a wide range of customization options, including different sizes, colors, longer or shorter wires, and much more.
If you have any special requests or specific requirements, please feel free to contact our customer service team. We will do our best to accommodate your needs and create a unique order tailored to your preferences.
Our goal is to ensure that you are completely satisfied with your purchase, and we believe that customization is one of the best ways to achieve this. So, whether you are looking for a particular color or need longer wires for your installation, we are here to help.
What is your return policy?
What is your return policy?
We accept returns within 60 days of delivery. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase. If the item is faulty or damaged, we will cover the return shipping and provide a replacement or full refund.
How do I track my order?
How do I track my order?
Great news - it's time to celebrate because your order is now on its way! Once we hand your order over to UPS, FedEx or USPS, we will promptly send you a confirmation email containing a'Track Order' button. This button will directly take you to the tracking page website, where you can stay updated on the live tracking updates of your shipment!