Frequently asked questions

Electrical, voltage & installation

Will Rufat Lights work on US, Canadian, or European voltage?
Yes. All of our lamps support 110-260V. That covers typical household supply in the United States and Canada (about 120V) and in Europe and the UK (about 220–240V). You do not need a separate transformer for voltage when installing a standard hardwired Rufat Lights fixture in those regions.

Do I get a plug, or is the light hardwired?
Most Rufat Lights chandeliers, pendants, and wall fixtures are hardwired to a ceiling or wall junction box. They are not designed as simple wall-plug lamps. Always check the product page for the installation type on the specific item you are buying.

Do I need an electrician to install it?
We recommend installation by a licensed electrician. Hardwired lighting involves your home's electrical system. A qualified electrician can connect the fixture safely and in line with local rules where you live. If you are unsure about your wiring or ceiling box, contact a professional before you start.

Can I use a dimmer? What bulbs do I need?
Dimming and bulb details vary by product. Check the product page for the bulb type (for example G4, E26/E27, or integrated LED) and whether a dimmer is supported. Use bulbs and dimmers that match the fixture's specifications. If the listing is unclear, message our team with the product link before you purchase.

You ship worldwide. Will voltage still be OK?
Yes. We ship worldwide, and all lamps support 110-260V. Most of our customers are in the United States, Canada, and Europe. Shipping is free on our orders, with customs and duties covered as described in our shipping policy. Typical preparation is about 1–3 business days, and delivery often takes about 7–14 days depending on your location. Eligible purchases may be returned within 60 days under our returns policy.

Still not sure?
Email us before you order with your country and the product you want. We will help you confirm voltage and installation expectations for your home.